Upasna Paul

About Upasna Paul

As a Senior Technical Data Analyst at eviCore healthcare, I bring over six years of experience in managing technical implementations and driving data-driven solutions. My expertise lies in Microsoft Azure, Azure SQL, and Azure Databricks, complemented by my proficiency in data mapping and collaboration with product management teams. I specialize in implementing advanced healthcare solutions, including the Payor-Provider portal with H-Scale, for leading health insurance providers. At eviCore, I focus on supporting a growing portfolio of health plan clients by finalizing data mapping, developing logical application frameworks, and ensuring seamless integration with partner databases. I am committed to streamlining operations, enabling strategic decision-making, and delivering impactful results that align with organizational objectives in the healthcare sector.

Experience

1. Sr Technical Data Analyst

   EviCore by Evernorth

   Feb 2020 — Present

   Managed back-to-back implementations while supporting a book of business that grew from 8 to 60 health plan clients Implemented the Payor-Provider portal with H-Scale for the top Health Insurance Plan carriers in the United States such as Independence Blue Cross, Highmark Health Solutions, and Horizon BCBSNJ Work with the Product Management team to detail identified use cases for implementation with H-Scale Finalize data mapping for pulling data from source/ partner database into H-Scale Bridges Create a logical map of applications that need to be developed for the customer, including custom components Co-ordinate with various teams and ensure that the correct understanding of the use cases to- be implemented is passed on Customize / configure and deploy the H-Scale platform framework to align with client requirements, data sources, device needs, etc. Work with the product team to develop custom analytics, downstream system integration and workflow integration, that integrate the H-Scale platform with eviCore IT infrastructure Facilitate the delivery is as per business expectations from product team Test the work output of product integration and H-Scale implementation to ensure it is consistent with the expectations - Verify and validate developed applications, messages and integration points Ensure that non-functional requirements such as enterprise integration, security, performance, throughput, etc. are met Demonstrate the solution to stakeholders. Capture feedback and ensure that feedback is prioritized and action-ed upon Responsible for Successful Implementation of New Clients from Data Perspective Lead analyst on migrating health plans to Azure platform. • Use SQL within Databricks to query large datasets. • Analyze data to derive business insights and provide actionable recommendations. • Perform trend analysis and identify patterns in large datasets.

Education

• Middle Tennessee State University (MTSU)

  Master's degree, Computer Information Systems

  2008 — 2011

• Tennessee State University

  Master of Business Administration (M.B.A.), Computer and Information Systems Security/Information Assurance

  2012 — 2012

• Tennessee State University

  Master's Degree, Agribusiness and Management

  2014 — 2016

• Muscat

  High school, High School/Secondary Diplomas and Certificates

  1981 — 1995

Skills

• Tableau
• Healthcare Management
• Microsoft Access
• Emr
• Business Intelligence
• Healthcare Information Technology
• Business Process Improvement
• Analytics
• Troubleshooting
• Powerpoint
• Microsoft Excel
• Complaince
• Business Analysis
• Electronic Healthcare Systems
• Data Analysis
• Leadership
• Project Management
• Analysis
• Outlook
• Administrative Assistants
• Cobit
• Microsoft Office
• Business Development
• Process Improvement
• Team Building
• Management
• Sql
• Visio
• Technical Training
• Microsoft Sql Server
• Microsoft Word
• Analytical Skills
• Oracle
• Access
• Databases
• Customer Service
• Sas
• Training
• Visual Studio