Upasna Mann

Director, Insights & Analytics at Sprinklr

Role: Director at Sprinklr
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Upasna Mann

Leading teams and designing solutions for top multinational brands to help overcome…

Experience

Director
Sprinklr
Sep 2022 — Present

Skills

Social Media
Market Research
Data Analysis
Microsoft Excel
Secondary Research
Powerpoint
Strategy
Analytics
Media Measurement
Social Media Research
Six Sigma
Analysis
Social Media Marketing
Competitive Analysis
Media Evaluation
Marketing Research
People Management
Project Management
Team Leadership
Client Relations
Customer Engagement
Long-Term Customer Relationships
Pharmaceutical Industry
Pharmacovigilance
Team Management
Business Analysis
Management
Market Analysis
Microsoft Office
Competitive Intelligence
Market Intelligence
Vendor Management

Contact information

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Work email
•••••@sprinklr.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Sprinklr

Software Development · 5.3K employees · Founded 2009 · New York, New York, United States

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises — including Microsoft, P&G, Samsung, and 60% of the Fortune 100 — rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

sprinklr.com

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