Upashana Barpatra

WORK HISTORY

EDUCATION

ABOUT UPASHANA BARPATRA

10+ years of experience across Business Analysis, Software Testing and Quality Assurance with in-depth knowledge of Software Development/Implementation Life Cycle, Software Testing Life Cycle and Bug Life Cycle. Experience working on Projects based on methodologies such as Agile (SCRUM), Iterative and Waterfall. Proven ability to successfully work with geographically spread out, cross functional teams- Experienced in working with Cloud platforms such as Salesforce, Microsoft Azure, Web and Windows - based software applications - Leading effective discovery sessions with clients and document requirements - Process flow diagrams, uses cases, user acceptance test cases - Creating and managing Product and Sprint Backlog Items and meeting sprint goals - Experienced in handling multiple projects simultaneously for different clients within the deadline and delivering quality projects - Experienced in creating Instruction documents and User Guides for end clients for feature release - Experienced in using collaboration tools like Confluence, Jira, Team Foundation Server - Conducting user acceptance testing - Client onboarding processes and assist in setting up client orgs - Efficient in using Salesforce administrative tools like permission sets, access controls, layouts, workflows, approval process, reports - Efficient in preparing test plans, test schedules, test estimates, traceability matrix - Possess excellent skills in writing test cases, creating test metrics, release rotes, defect reports and status reports - Comprehensive knowledge of testing including Smoke, Regression, Functional, Integration, Usability, System - Creating efficient resource allocation plans and task assignment - Adept at risk analysis and creation of mitigation and contingency plans - Experienced in using CI/CD and DevOps tools like Copado Domain Exposure: Salesforce Apps | Online Job Portals | Healthcare | Automobile | Building Automation Systems | Commercial Security and Fire Safety Systems Software Products and Tools: Salesforce Platform, Salesforce Mobile Apps, Copado, Confluence, Lucid Charts, MS Offic,e GitHub, HP ALM, Jira, MSFT, QTP, Smartsheet, QA Complete Soft Skills- Analytical and problem-solving skills | Attention to detail | Inquisitive and Curious | Customer focused - Energetic | Self driven | Collaborative | Fast learner - Teamwork and Team Management: Proven ability to work with geographically spread out, cross functional teams - Knack for adherence to defined processes along with suggesting innovative ways for improvements