Kuldeep Kumar Upadhyay

About Kuldeep Kumar Upadhyay

An accomplished business leader trusted by CXO’s who brings 25 years of experience in corporate strategy and driving multi-dimensional client relationships and digital sales transformation across B2B enterprises. These include global conglomerates, Telecom, and Industrial sector companies. I have a proven ability to conceptualize, launch, and scale new market segments through deep industry expertise and programmatic execution. My firm experience has been at marquee companies McKinsey, Salesforce, IBM and Cisco.The most distinctive dimensions in my career profile that make me stand out are my CXO network, commercial acumen, people leadership & strategic toolkit to shape new markets.I am a certified master deal maker and closed cumulative of USD 500M+ large complex deals across multiple industries till date. Successfully managed and expanded major enterprise portfolios, notably a $120 million annual portfolio with a top-tier conglomerate (e.g, Tata Group).With my Executive gravitas I am best known for inspiring clients to \"thinking big,\" challenging industry leaders to elevate their businesses, and successfully solving difficult, high-stakes challenges to earn the enduring trust and credibility of CXOs.My key skills and competencies are - Enterprise Account Management (B2B) sales leadership- SaaS Sales & IT Services sales and GTM Strategy- Consultative Selling & Value Advisory- Channel and Ecosystem Development- Digital Transformation & AI enabled Sales TransformationMy most recent key Achievements have been - Established Tata business as Cisco\'s 4th Enterprise business newly launched squad achieving 136% YoY revenue increase to USD 20M-25M per quarter by reorganizing and expanding sales team and resource- At Salesforce I secured 3 major clients in Building Material, Automotive and FMEG sectors, increasing customer satisfaction by 4%, employee productivity by 8%, and revenues by 10% through strategic toolkit and consultative problem solving industry aligned approach.My Leadership and team driving experience :Proven ability to recruit, mentor and lead top-performing sales teams, instilling culture of accountability, innovation, and operational excellence. Adept at navigating complex deal cycles, leading large enterprise deals and collaborating cross-functionally with delivery, presales, marketing and partner teams to ensure solution alignment and successful delivery. Strong market intelligence capabilities and keen eye on emerging trends and technologies, ensuring competitive positioning and continued growth in evolving landscapes

Experience

1. Country Sales Leader - Technology Lifecycle Services

   IBM

   Dec 2025 — Present · Mumbai, IN

   Lead sales for India/SA for Technology Lifecycle Services (TLS) integrated data center services and support offered by IBM. IBM TLS provides support for IBM infrastructure products and select third-party systems, as well as support services for software and enterprise networking, incorporating AI and automation for proactive and predictive maintenance.

Education

• SPJIMR SP Jain Institute of Management & Research

  Master of Business Administration (MBA), Marketing and Information Management

  2000 — 2002

• National Institute of Technology Karnataka (KREC, Surathkal)

  Mechanical Engineering, Mechanical Engineering

  1992 — 1996

Skills

• Sales
• New Venture Launch
• Outsourcing
• Product Management
• Business Strategy
• Entrepreneurship
• Pre-Sales
• Capability Development
• Business Development
• IT Strategy
• Management Consulting
• Manage Client Relationships
• Telecommunications
• Consulting
• Customer Relationship Management (Crm)
• Leadership
• Strategy
• Business Transformation
• Management
• Experiential Learning
• Crm
• Business Intelligence
• Team Management
• Cxo Level Engagement