Unnati Singh

Customer Success- Microsoft

Role
Customer Success Account Manager at Microsoft
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

Experience

  1. Customer Success Account Manager

    Microsoft

    May 2021 — Present · San Francisco, CA, US

Education

  • University of North Alabama

    Bachelor of Business Administration (B.B.A.)

Skills

  • User Experience Design
  • Strategic Planning
  • Databases
  • Functional Requirements
  • Test Planning
  • Use Case Analysis
  • Hipaa
  • Analysis of Business Problems/Needs
  • Scrum
  • Uat Coordination
  • Product Lifecycle Management
  • Sql
  • Microsoft Project
  • Visio
  • Task Analysis
  • Business Process Re-Engineering
  • Requirements Traceability
  • Business Analysis
  • Presentations
  • Gap Analysis
  • User Acceptance Testing
  • Requirements Gathering
  • Sdlc
  • User Stories
  • Requirements Management
  • Business Requirements
  • Resourceful in the Completion of Projects
  • Jira
  • Mobile Applications
  • Rup Methodologies
  • Process Flow Documentation
  • Reports
  • Testing
  • Systems Analysis
  • Acceptance Criteria
  • Business Process Mapping
  • Product Development
  • Test Cases
  • Analysis
  • Agile Methodologies

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Unnati Singh — Customer Success Account Manager at Microsoft in San Francisco, CA, US | Unifers