Unmesh Merchant

Sr.Manager - Service Delivery at EXL Service

Role: Lead Asst Manager - Technology (Service Delivery Manager) at EXL
Location: Pune, MH, IN
LinkedIn followers: 500 followers

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About Unmesh Merchant

Thirty four years of experience in changing Technologies time –to time in Information…

Experience

Lead Asst Manager - Technology (Service Delivery Manager)
EXL
May 2005 — Present · Noida, IN

Education

University of Mumbai
BS of Commerce, Accounting & Computer
1982 — 1987
University of Mumbai
BCom, Commerce
1983 — 1987

Skills

Human Resources
Firewalls
Troubleshooting
Security
Networking
Servers
Service Delivery
Technical Support
Avaya
Isp
Active Directory
Unix
System Administration
Lan-Wan
Voip
Emc Storage
Business Analytics
Outsourcing
Access
Vpn
Mis
Telecommunications
Predictive Analytics
Software Documentation
Routers
Logmein
Dns
Team Management
Vendor Management
Switches
Management

Contact information

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Work email
•••••@exlservice.com
Personal email
•••••@•••••.com
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Current company

EXL

59K employees · New York, NY, United States

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

exlservice.com

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