Uniquey Caira Ferrancol
Assistant Property Manager @Marquee Group Of Companies
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WORK HISTORY
Assistant Property Manager @Marquee Group Of Companies
AB, CA
Furnished Units1. Review and respond to daily inquiries from platforms such as Booking.com and Airbnb; approve booking reservations.2. Develop, implement, and evaluate operational policies and procedures.Assist in budget preparation and monitor revenues and expenses.3. Conduct market analysis to support pricing strategies and promotional initiatives.4. Source and coordinate suppliers for materials and operational needs.5. Oversee maintenance and cleaning schedules for all furnished units.6. Negotiate directly with clients for reservations when applicable.7. Address guest inquiries, concerns, and service requests promptly and professionally.Unfurnished Units1. Foster strong tenant relationships through regular communication, retention strategies, and high-quality customer service.2. Respond to rental inquiries, schedule property viewings, process applications, and prepare lease documentation.3. Coordinate move-in and move-out processes, including inspections, scheduling, maintenance 4. requests, and security deposit administration.4. Assist with lease agreements, conduct market rent analysis, manage lease renewals, and oversee rent collection, including follow-ups on overdue accounts.5. Monitor accounts payable to ensure accuracy and timely processing of payments.
EDUCATION
Far Eastern University
Bachelor of Science (BS), Psychology
Southern Alberta Institute of Technology (SAIT)
Associate's degree, Human Resources Management and Services
ABOUT UNIQUEY CAIRA FERRANCOL
As a recent graduate with an Associate\'s degree in Human Resources Management from the Southern Alberta Institute of Technology, I\'ve transitioned smoothly into my current role as Assistant Property Manager at Marquee Group of Companies. My core competencies lie in fostering tenant relations, managing lease processes, and overseeing accounts payable, supported by a foundational background in psychology from Far Eastern University. In the past year, we\'ve optimized tenant retention and streamlined the move-in and move-out procedures, ensuring a seamless experience for both residents and the property management team. My skills in HRIS database management and recruiting, gained from a stint as a Human Resources Officer at Citi, now enhance my ability to contribute to a culture of service excellence. I am committed to bringing diverse perspectives and experiences, bolstered by certifications in Change Management and as a Microsoft Office Specialist, to elevate our team\'s operations and client satisfaction.
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