Unika Cole
Senior Manager, Cloud Operations @Mission, A Cdw Company
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WORK HISTORY
Senior Manager, Cloud Operations @Mission, A Cdw Company
San Francisco, CA, US
EDUCATION
University of Central Florida
Bachelor of Science (BS), Information Technology
Lake-Sumter State College
Associate of Arts (AA), Mathematics and Computer Science
SKILLS
ABOUT UNIKA COLE
Hi! At my core, I’m a people-driven leader who loves to dig into customer problems and solve them with modern technology. I help Cloud technology organizations deliver success to their customers by ensuring reliable and sustainable cloud infrastructures. To accomplish this, I focus on delivering key outcomes, building amazing teams, and quickly adapting to new learnings. At Mission, I lead a team of 11 Cloud engineers responsible for resolving complex and critical issues and implementing solutions to keep our customers successful in their goals. We utilize the five pillars of a well-architected framework to provide recommendations that will ensure cloud solutions that are reliable, sustainable, and cost-effective.Key accomplishments:Reduced enterprise customer onboarding time by 50% through optimization of the onboarding process and script updates, yielding increased customer marginsLed service delivery of third-party Cloud Security tool and became the offering SME for ~100 customersDuring my free time, you can find me helping out at Browngirl Farms, rebuilding one of my custom mechanical keyboards, or at an off-roading trail.
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