Hank H.

About Hank H.

Meet Hank, a dynamic DevOps leader who thrives on ensuring critical servers and…

Experience

1. Staff Technical Program Manager

   Illumina

   Sep 2019 — Present

   As a Technical Program Manager overseeing cross-regional deployments on a custom-built platform in a government-managed datacenter/cloud platform in Taiwan, my role encompassed the following responsibilities: Orchestrated the development and implementation of automation strategies around Kubernetes deployments, streamlining processes and enhancing operational efficiency. Let a team of 15+ developers, QA engineers, and DevOps engineers to migrate our platform to a custom built Gov cloud environment that ensures the highest level of security and privacy. Coordinated with teams in Taiwan, Singapore, and United States using both English and Mandarin. Spearheaded the successful launch of our platform in the Asia Pacific region, positioning it as a critical healthcare initiative under the auspices of the Taiwan government. Employed strategic prioritization, proficient management of stakeholders, and proactive measures to mitigate scope creep, effectively ensuring the timely delivery of the project while upholding high quality standards.

Education

• DeVry University

  BS, Telecommunication's Management

Skills

• Session Initiation Protocol (Sip)
• Product Management
• Jenkins
• Call Center
• High Availability
• Mysql
• Webrtc
• Amazon Web Services (Aws)
• Continuous Integration
• Product Development
• Openser
• Bash
• Network Engineering
• Php
• Selenium
• Voice Over Ip (Voip)
• Ivr
• Perl
• Open Source Software
• Freeswitch
• Telecommunications
• Sip
• Gamification
• Sip Trunking
• Firewall Administration
• Project Management
• Nagios
• Continuous Delivery
• Rtp
• Centos
• Voip
• Data Center
• Data Analysis
• Amazon Web Services
• Load Balancing
• Openvz
• Asterisk
• Call Centers
• Opensips
• Ip Pbx