Frank Wang
- Role
- Chief Solutions Officer at Vergence
- Location
- Falls Church, VA, US
- LinkedIn followers
- 500 followers
About Frank Wang
24 years of listening to and empathizing with end users and business stakeholders…
Experience
Chief Solutions Officer
Mar 2023 — Present
Lead solutions design (business analysis + UX of professional services and software applications) using ServiceNow and modern frontend frameworks such as React, focusing on the insurance industry - by balancing out-of-the-box capabilities, with existing custom solutions for mid and back office by BuildOnMe, and new capabilities.* Listen and understand business and user needs.* Engage and facilitate working sessions across all levels of business stakeholders.* Collaborate with technical team to balance UX considerations with technical considerations to devise innovative solutions for insurance using ServiceNow, other leading technologies, and modern frontend frameworks such as React. Participate across all aspects of company growth from strategic planning, business development, to personnel / resourcing decisions.
Skills
- Experience Design
- Sdlc
- Project Management
- Web Development
- User-Centered Design
- Interaction Design
- User Experience
- Wireframing
- Section 508
- Web Applications
- Information Architecture
- User Experience Design
- Task Analysis
- User Interface Design
- Wireframes
- User Interface
- Business Analysis
- Accessibility
- Usability Testing
- Usability
- Software Development Life Cycle (Sdlc)
- Agile Methodologies
- Sharepoint
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