Christopher D. Campbell

About Christopher D. Campbell

Driven, self-disciplined, highly motivated leader with over 21 years’ experience in financial services and financial crimes. Delivered consistent and successful results in a number of challenging positions by employing excellent management skills, impeccable customer service, and outstanding leadership. Extensive experience in fraud detection, procedures, controls, major requirements, operational risk, and analytics. Proven track record in mitigating fraud losses, maximizing efficiencies, and driving production. Ability to develop strategies and creative solutions to meet business goals. Expertise in building and maintaining productive relationships with colleagues, business partners, and customers. Exceptional team player demonstrated by productive working relationships with staff, customers, and executive team alike, and ability to successfully relate to, work with, and manage diverse groups of people. Possess particularly strong presentation skills, and outstanding communication skills as a trainer, coach, and mentor. A consummate professional who embraces change and thrives on new challenges. Operational Risk, Issues Management, Compliance, Strategic Initiatives, Governance and Oversight, Communication Skills, Customer Service, Technical Support (Troubleshooting Hardware), Situational Management, Working on Team and Individual Projects, Meeting Deadlines, Solving Complex Issues, Promoting Employee Morale, Tutoring/Mentoring, Writing, Community Service/Volunteerism.Specialties: Risk Management, Strategic Initiatives, Financial Crimes, Issue Management, Leadership, Professional Development, Problem Solving.

Experience

1. Life Member

   Alpha Phi Alpha Fraternity

   Apr 2023 — Present · US

Education

• University of North Carolina at Charlotte

  Bachelor of Arts - BA, History

  2001 — 2005

• University of North Carolina at Charlotte

  Bachelor of Arts - BA, African & African-American/Black Studies

  2001 — 2005

• Strayer University

  Master of Public Administration - MPA, Business Administration and Management, General

  2007 — 2009

• Strayer University

  Master of Business Administration - MBA, Project Management

  2010 — 2012

Skills

• Problem Solving
• Staff Development
• Customer Service
• Call Center
• Policy
• Microsoft Office
• Call Centers
• Training
• Banking
• Time Management
• Team Building
• Management
• Coaching
• Risk Management
• Team Leadership
• Quality Assurance
• Leadership
• Troubleshooting
• Payroll
• Process Improvement
• Project Management
• Analysis
• Credit
• Software Documentation
• Human Resources
• Budgets
• Customer Satisfaction
• Access
• Operations Management
• Business Analysis
• Business Process Improvement
• Change Management
• Program Management
• Microsoft Access