Umut Akalin
Technical Account and Service Support Manager @Samsung Electronics UK
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WORK HISTORY
Technical Account and Service Support Manager @Samsung Electronics UK
London, GB
Working as Technical Account and Service Support manager at Samsung European Service Business Office (ESBO) Business Development Team to cover Application management, Technical Management amongst key platform and services including Universal Guide, TV Plus, Game Hub and Samsung Checkout, Content Management of all EU applications on TV platform.Responsibilities:• Drive in-house solution response scenarios projections, TAM analysis, and identification of actual Business Opportunity including proposal execution and requirements draw-up.• Drive the analysis of trends by vertical business regarding the market, technology, competitor and the analysis of the value chain in the market.• Manage the selection of potential customers and partners and the building and management of - Drive the possible scenarios review for each stage and management of targets to turn them into actuals.• Content management over 100 Tier 1/2 partners in Europe.
EDUCATION
Anadolu University
Associate's degree, Communication and Media Studies
Eastern Mediterranean University
BSc, Electrical and Electronic Engineering
SKILLS
ABOUT UMUT AKALIN
Senior Technical Account & Service Operations Manager with 15+ years of experience…
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