Ummai Aimen
Customer Experience Manager @ MPower Financing| Financial Analysis | Risk Management | Customer Delight | Merchant Onboarding | International Payments |
- Role
- Customer Experience Manager at Mpower Financing
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ummai Aimen
At Razorpay, our team\'s commitment to streamlining KYC processes has been a game-changer in the fintech space, enhancing the merchant experience. Our focus on customer onboarding and financial analysis, coupled with my educational foundation in Civil Engineering from Presidency University, Bangalore, has led to significant improvements in operational efficiency.The dedication to resolving escalations and leading training initiatives has resulted in heightened verification accuracy. With a collaborative spirit and a creative approach, we\'ve fostered an environment that values organization and responsibility, ensuring that every stakeholder journey with Razorpay is seamless and supportive.
Experience
Customer Experience Manager
Oct 2024 — Present
Education
Presidency University, Bangalore
Bachelor of Technology - BTech, Civil Engineering
2016 — 2020
St.Joseph’s Girls PU College
Pre-University, PCMB
2016
St.Mary’s Girls High School
10th Grade
2014
Presidency University Bangalore
Bachelor of Technology - BTech, Civil Engineering
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