Umesh Bali
Retail Credit - Credit & Process Management Group
- Role
- Head Process & Compliance, Retail Credit at ICICI Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Umesh Bali
In my 20 years of career, I have gained hands-on experience of working in software firm, the National Stock Exchange, and business banking domain, with 11 years in-depth software testing & implementation exposure in CMS and Government Business vertical & more recently with Product designing.Have strong functional knowledge of developing & setting-up various operations, government business management, payment & settlement operations at cash management & treasury, migration of various software systems, and systems & process roll-out, I can develop and streamline operations and align organization\'s mission & values with business objectives.Specialized skills in Operations Management (Retail & Wholesale), Business Development, New Process Roll-Out & Optimization, System Migration & Stabilization, Operational Risk, Audit, Business Continuity Planning, Vendor Management, Liaison with Govt. Departments.I was a founding member of the Airtel Payments Bank Ltd.(formerly Airtel Commerce Services Ltd.). As a member of the Executive Committee (EC) of the Bank, I am heading the Banking Operations. Have worked closely towards designing & implementing digital processes for retail transactions through Banking Correspondents (BC).Currently, working in the Retail Credit Team of thr Credit & Policy Group of ICICI Bank.MOST PROUD OF- Founding Member and Head Banking Operations of INDIA\'s first Payments Bank- Core Banking Migrations in ICICI Bank and Airtel Payments Bank- Founding member of the Government Business team at ICICI Bank
Experience
Head Process & Compliance, Retail Credit
Oct 2025 — Present
Education
The Institute of Chartered Accountants of India
CA (Intermediate)
2000
Sydenham College of Commerce and Economics
Higher Secondary Certificate
1989 — 1991
Cathedral and John Connon School, Mumbai
ICSE
1989
Jamnalal Bajaj Institute of Management Studies (JBIMS)
Master in Management Studies, Finance
2000 — 2002
Sydenham College of Commerce & Economics
Bachelor of Commerce (B.Com.)
1991 — 1994
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