Umesh Sahoo
Manager at Capgemini
- Role
- Manager at Capgemini
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Umesh Sahoo
several years of experience in SAP ERP and business consulting. Worked with major clients…
Experience
Manager
Sep 2019 — Present · Mumbai, IN
Working as Team Lead for MM WM team of 15 members.• Ensuring all incidents & Service requests are completed under defined SLA.• Responsible for day to client interaction to understand the pain areas and resolve it.• Present incident /SR status to higher management in WSR call and CMT call.• Working on enhancements, estimating the efforts deliver through OTT process.• Working as SME and Implementation manager for change request.• Escalation handling along with team members and Business Team.• Creation of WSR, KEDB & Failure Mode analysis to reduce the repeated failure.• Working P1 and P2 incidents to resolve it in defined SLA.
Education
Utkal University
B.E ( Mech )
Skills
- Sap Netweaver
- Sap HR
- Sd
- Sap Sd
- Sap Mm
- Smartforms
- Bapi
- Data Migration
- Sap Srm
- Sap Erp
- Abap
- Erp
- Sap
- Master Data
- Ecc
- Sap R/3
- Sapscript
- Idoc
- Sap Implementation
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.