Umesh More

Senior Process Expert

Role
Senior Process Expert at A.P. Moller - Maersk
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Umesh More

Customer Service Specialist with over 2 year of experience in Order Management and Order…

Experience

  1. Senior Process Expert

    A.P. Moller - Maersk

    Jan 2023 — Present · Navi Mumbai, IN

    Handle all customer inquiries and requests through email.•Co-ordinate with different departments for quicker resolution of customer inquiriesand requests.•Take responsibility for the execution of shipment lifecycle process including crossfunctional coordination.•Proactively reach out to the customers where required in the shipment cycle.•Taking responsibility and handling entire Finance Activities like Checking customeraccounts for proper received of payments and Posting them in SAP for entirelocations in Asia.•Creating invoices and clearing them with customer payments Received and posted inSAP.•Co-ordination with container sales team and sending reports to The Team Manager,Sales Manager and Regional Manager.

Education

  • University of Mumbai

    Bachelor of Science (BSc)

    2008 — 2011

  • University of Mumbai

    Bachelor of Science (BSc)

    2009 — 2012

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Umesh More — Senior Process Expert at A.P. Moller - Maersk in Mumbai, MH, IN | Unifers