Umesh Chandra Balaji Unnam
Business Analyst @Deutsche Bank
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WORK HISTORY
Business Analyst @Deutsche Bank
US
Directed sprint planning and UAT that cut onboarding cycle time by 35% and delivered $1.2M in annual savings on a $50M platform, using ServiceNow to track change requests and Azure DevOps to manage development workflows while ensuring SOX compliance. Led requirement workshops with compliance, sales, and IT stakeholders, leveraging Miro and MS Teams to align KYC/AML regulatory, and business requirements for the Digital Client Onboarding Platform without gaps or delays. Performed detailed process mapping and root cause analysis with Lucidchart, MS Visio, and SQL queries to identify inefficiencies in existing workflows, improving compliance adherence by 30% and accelerating approval timelines significantly. Developed and maintained BRDs, FRDs, and requirement traceability documentation in Confluence, while using JIRA to track user stories and also building Power BI and Tableau dashboards that provided leadership with real-time insight into project KPIs and financial performance. Designed and implemented Python-based scripts, Splunk queries, and advanced Excel automations that validated and analyzed onboarding data, improving reporting accuracy and enhancing executive decision-making by 25%. Partnered with UI/UX teams using Figma to prototype digital onboarding features and refine customer journeys, resulting in a 25% increase in adoption and smoother client experiences.
EDUCATION
Sastra University
Bachelor's degree
Wright State University
Master's degree
ABOUT UMESH CHANDRA BALAJI UNNAM
I’m a Strategic Business Analyst with more than 3 years of experience helping organizations turn complex business needs into technology-enabled solutions that create measurable value. I specialize in bridging the gap between stakeholders and technical teams, shaping requirements into actionable roadmaps, and ensuring delivery aligns with compliance, efficiency, and growth goals. My background spans large-scale digital transformation projects where I’ve worked on platforms impacting thousands of users. Along the way, I’ve led requirement workshops, mapped critical processes, and delivered automation, reporting, and UX improvements that reduced cycle times, improved compliance, and boosted adoption of new solutions. I bring a blend of business insight and technical capability with skills in SQL, Python, Power BI, Tableau, UiPath, JIRA, Asana, ServiceNow, and Azure DevOps, along with experience in regulatory frameworks such as SOX, Basel and KYC/AML. I thrive in Agile environments, guiding cross-functional teams and aligning delivery with strategic objectives. I am passionate about building solutions that not only solve today’s challenges but also set organizations up for long-term success.
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