Umer S.
Delivery Manager @HR Path
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WORK HISTORY
Delivery Manager @HR Path
EDUCATION
Sheridan College
Diploma
Humber College
Diploma
SKILLS
ABOUT UMER S.
Demonstrated exceptional communication, customer service skills and attention to detail; experience working with diverse clients and understanding unique client needs Accurate, analytical, results and solution-oriented; with ability to work independently and in a team-oriented environment; experienced leading and liaising with colleagues Well-developed analytical and multi-tasking skills, with ability to assess priorities and meet deadlines; acquired through experience working with different levels of staff Experience in forecasting, scheduling, workforce planning, Blue Pumpkin, Workforce Management, Cisco/Avaya, IEX, N.I.C.E, SAP and Oracle Proven ability to deal calmly, courteously and effectively with people while remaining tactful and courteous in order to maintain the reputation of the company Works tactfully and professionally in a team and with minimal supervision; good problem-solving skills; decision making skills to maintain 100% customer satisfaction
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