Umer Draz Khan

WORK HISTORY

EDUCATION

SKILLS

ABOUT UMER DRAZ KHAN

With over 15 years of sales and service experience in various markets and industries, I am a passionate and driven Mid-Market Sales Manager at BT, the leading telecommunications company in the UK. I have completed the Strategy Execution Program from INSEAD, one of the world\'s top business schools, and I have acquired multiple skills and certifications in cloud computing, time management, and customer relationship management.I lead the new B2B sales and acquisitions for the West Yorkshire region, covering a diverse product portfolio that includes GSM, internet, Cloud, SD-WAN, Managed IT services, and Mobile Device Management Solutions. I also develop and execute sales strategies, manage third-party business leads, and ensure customer satisfaction and retention. In my previous roles, I have successfully set up and spearheaded customer service and B2B sales teams, designed key service delivery processes, increased revenue and growth, and improved market share. I have also worked in the Middle East and Pakistan, managing Corporate Accounts, Enterprise Solutions, and Financial Services for Telecom, Logistics, and FMCG sectors.My mission is to leverage my skills and expertise in sales and service to create value for BT and its customers, and to contribute to the digital transformation and innovation of the telecommunications industry. I am always eager to learn new technologies, trends, and best practices, and to collaborate with diverse and talented teams. I am confident that I can bring my proven track record, strong work ethic, and customer-centric approach to any sales and service challenge.