Umer Amin
Technical Product Manager (Manager Technical Success) @DG Group
Signup · Get unlimited contacts
WORK HISTORY
Technical Product Manager (Manager Technical Success) @DG Group
Nottingham, GB
Product Strategy & Execution: Lead product strategy for complex transport and dispatch systems, translating business requirements into technical specifications for IT and Engineering teams.Feature Development & Launch: Spearheaded the end-to-end development and rollout of a driver self-service onboarding portal, reducing setup time by 30% and halving the administrative workload for driver managers.Agile Management & Release Health: Own the product backlog and release lifecycle using Jira and the RICE prioritization method. Publish weekly risk scorecards and maintain Confluence run-books, effectively reducing repetitive queries by 40%.AI & Rapid Prototyping: Leverage AI tools, rapid prototyping, and advanced product methodologies to accelerate the development pipeline and deliver high-impact features.Objective Tracking: Set, track, and drive OKRs using Ninety.io, consistently maintaining a 97% on-time completion rate for quarterly product goals.Technical Infrastructure: Oversee the stability of Windows Server clusters (Staging, QA, Production) and lead critical ITIL-based incident and problem management during system escalations.
EDUCATION
Virtual University of Pakistan
Master of Science (M.Sc.)
ABOUT UMER AMIN
I specialize in turning complex operational problems into scalable, AI-driven software solutions that keep development teams moving fast and users engaged.My career is built on a deep, hands-on understanding of technology. Having spent years leading Tier 2/Tier 3 software escalations, API integrations, and technical operations (including scaling support at Motive from 12-day resolution times down to under 2 days), I know exactly how products break—and more importantly, how to build them so they don\'t.Currently serving as the functional Head of Product / Technical Success Manager at DG Group, I lead the strategy and development for complex transport and dispatch systems. By utilizing advanced product methodologies (RICE, OKRs, Product Boards) and leveraging AI for rapid prototyping, I bridge the gap between business needs and engineering execution to deliver exceptional user experiences.Core Competencies: Technical Product Management | AI & Rapid Prototyping | SaaS Architecture | Cross-Functional Team Leadership | Agile/Scrum | Data-Driven Strategy
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.