Umberto Falco

WORK HISTORY

EDUCATION

SKILLS

ABOUT UMBERTO FALCO

During his professional experience at Accenture, I have had the opportunity to develop wide and heterogeneous experiences ranging all functional domains. Such experiences have empowered me in having a multidisciplinary approach, flexibility and ability to successfully deliver in complex business environments. I have spent the most of his professional experience in providing advisory services for primary Global Retail Utilities with a main focus on: Innovation and Energy Transition services; New Business Models go-to-market; Digital capabilities design and implementation; Business Transformation Programs in the domain of marketing, customer operations, Finance & Administration and HR functional fields. The unique expertise and positioning of Accenture in the Industry have enabled me to become relevant about both industry-specific and cross-industry innovation \"key themes”. In particular, I have developed strategic, functional and project management skills around the following areas- Business & Marketing Strategy (Business Planning & Modelling; Business case development Go-To-Market Strategy; Value Proposition design; Product Marketing)- Digital strategy and transformation (Omnichannel strategy; Customer Journey design; Service Design; competitive analysis)- Digital enabled Operating Model design and business process re-engineering enabled by automation and artificial intelligence - New Business Model Development and Go-to-Market - Energy transition services go-to-market (Smart Home; e-Mobility; Network resilience)- Strategic Planning and Control (Control Model Design; Portfolio and Performance Management; Top Management reporting design; IT transformation program investment evaluation)- Business development and new offering design - Global Business transformation programs design and execution in the domain of digital products and services, Customer Service & Operations, Finance & Accounting, HR administration