Umberto Grotti
Director of Operations @Augustus Hotel Resort
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WORK HISTORY
Director of Operations @Augustus Hotel Resort
Forte dei Marmi, IT
EDUCATION
Istituto G. Marconi Viareggio
Tecnico dei servizi della ristorazione 94/100, F&B Department
SKILLS
ABOUT UMBERTO GROTTI
Hospitality Executive, Luxury Resort & F&B Transformation, P&L Leadership (€14–18M), 200+ Employees, Revenue Growth & Guest Experience ExcellenceGuiding luxury hospitality operations with full P&L accountability and a strong focus on revenue growth, profitability, and guest experience excellence. I currently lead a 5-star resort environment with revenues ranging from €14M to €18M and a team of over 200 professionals, overseeing both core operations and the strategic development of Food & Beverage as a key value driver. My approach combines operational governance with strategic vision, working across: revenue optimization and cost control F&B concept development and positioning guest experience design and service standards team leadership and organizational performance I have a proven track record in improving financial performance while elevating the overall positioning of the hospitality product, aligning service excellence with measurable business outcomes. Focused on creating sustainable growth, strengthening brand positioning, and delivering high-impact results in competitive luxury environments.
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