Umashankar Rai
Fraud Analyst @Airtel Payments Bank
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WORK HISTORY
Fraud Analyst @Airtel Payments Bank
Gurugram, IN
Identification of Fraudulent transactions.• Handle live fraud cases and fund tracing received from PAN India Police, Cyber Crime Cells, and Law Enforcement Agencies (LEA).• Police & MHA (I4C) portal – respond to law enforcement notices• Fraud Analysis and Anti Money Laundering cases.• Perform transaction analysis, fund recall, account blocking & mule account investigation.• Investigate fraudulent and unauthorized activities cases.• Focus on cybersecurity and identity theft, which are critical areas in fraud prevention.•Train new team members and ensure SOP adherence and process improvement.Key Achievements -Maintained 100% TAT compliance for LEA response and dispute resolution.Successfully handled high-value fraud recovery cases by coordinating with LEA and partner banks.Identified multiple mule account networks and recommended preventive strategies.
ABOUT UMASHANKAR RAI
Fraud & Dispute Analyst with hands-on experience in cyber fraud investigation, chargeback and dispute resolution, and law-enforcement coordination within the banking and fintech ecosystem. Currently associated with Airtel Payments Bank, handling official notices and fraud cases through the MHA–I4C portal in coordination with Police, Cyber Crime Cells, and other Law Enforcement Agencies (LEAs).Known for a compliance-driven and detail-oriented approach, I ensure timely, accurate responses aligned with regulatory guidelines while supporting fraud mitigation, fund tracing, and high-value recovery efforts. Interested in roles related to MHA–I4C Deputation and Banking Fraud Operations.Key Responsibilities• Handling live fraud cases, cybercrime complaints, and chargeback/dispute matters• Responding to official notices received via MHA–I4C portal from LEAs• Coordinating with Police, Cyber Crime Cells, partner banks, and internal stakeholders• Conducting fund tracing and high-value fraud recovery in compliance with SOPs.
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