Umashankar G
Senior Delivery Manager - Global Business Services in IBM India Private Limited
- Role
- Senior Delivery Manager at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Senior Delivery Manager
Oct 2019 — Present · Bengaluru, IN
Built a collaborative, highly productive and diversed Software Application Production Support team supporting 70 + Software applications used by AT & T Business – Sales Organisation.• Planned, directed, coordinated and assigned resources to efficiently meet the production requirement in an agile methodology.• Bridge the gap between the Application Development and the Operations Teams• Developed, maintained and distribuited process and procedure documentation as part of the knowledge management and performance metrics for the services and reports to all the stake holders. • Provide thought leadership and championship in process improvement to automate, standardize, and document application support tasks
Education
Bangalore Higher Secondary School... Bull Temple Road, Bangalore
SSLC
1991 — 1994
PVP Polytechnic, Bangalore.... Dept of Technical Education Board of Karnataka
D.E&CE, Diploma in Electronics and Communication Engineering
1996 — 1999
Sikkim Manipal Institute of Technology - SMU
M.Sc IT
2005 — 2010
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