Umar Azhar
Specialist @Apple
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WORK HISTORY
Specialist @Apple
Toronto, ON, CA
At Apple, I focus on delivering customer success through consultative conversations, product training, and tailored enablement. I’ve consistently exceeded KPIs by helping both individual and business clients adopt Apple solutions, achieving a 50%+ AppleCare attachment rate and generating over 100 qualified business leads annually. My role combines customer retention, product adoption, and lifecycle management, with a strong emphasis on ensuring long-term satisfaction and ecosystem growth across Apple’s hardware and SaaS offerings.
EDUCATION
Toronto Metropolitan University
Bachelor of Commerce - BCom
ABOUT UMAR AZHAR
In the dynamic landscape of business management, I am a driven and curious co-op student in my final year at Toronto Metropolitan University. My journey has been marked by numerous internships, each experience shaping my dedication to constant improvement. My commitment to growth, coupled with a keen interest in fostering meaningful connections, defines my professional ethos.
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