Umar Farooq

Devops, Sre, & Cloud Developer - Bell Tv @Bell

Mississauga, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2020 — Present

Devops, Sre, & Cloud Developer - Bell Tv @Bell

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Toronto, ON, CA

As a TV-SRE (Service Reliability Engineer) for Over the Top (OTT) Bell TV services, I\'ve dynamically assumed multiple roles such as DevOps Specialist, Application Architect, and Cloud Developer. Additionally, I serve as an on-call engineer to ensure continuous service reliability. Key highlights include:• Leading the implementation of GitLab-CI-based CI/CD pipelines, aligning with the Scaled Agile Framework (SAFE) methodology. Ensuring streamlined software lifecycles for the video origin packager on GCP, a critical element of video delivery for the FibeTV app.• Architected and deployed backend OTT video origin software on Google Cloud (GCP), leveraging GitLab and Terraform for infrastructure as code. All technical deployments were done using terraform modules. • Utilized Google Kubernetes Engine (GKE) services & Cloud Storage to enhance quality of service, reduce on-premises hardware dependency, & integrated Cloud Monitoring with PagerDuty to catch issues at the earliest.• Designing and developing a Python Django web application for on-premises video origin packager platform, automating solutions across 150 servers. This initiative streamlined tasks, reducing Time to Repair (TTR) and optimizing efficiency by saving over + manual hours annually.• Implemented ELK and Grafana for proactive monitoring of the OTT Video service and integrated alerts/watchers with slack and email using PagerDuty, improving reliability and reducing downtime more than 25% per alert!• Led F5-based high-availability solutions, integrating load balancing, DNS, GSLB, optimizing application scalability. Showcased expertise in enterprise networking, TCP/IP, effectively managing substantial video traffic.

EDUCATION

2013 — 2018

Carleton University

Bachelor of Engineering (BEng), Electrical and Electronics Engineering

SKILLS

EngineeringTeam LeadershipSalesBluejMicrosoft VisioXilinxVoice Over Ip (Voip)Altera QuartusProject ManagementTestingVhdlWiresharkNegotiationCommunicationVerilogPowerpointDev C++CManagementTelecommunicationsC++Sales ManagementMicrosoft OfficeMicrosoft ExcelPellus CField-Programmable Gate Arrays (Fpga)Customer ServiceTeamworkPythonTime ManagementCadenceMicrosoft WordMatlab

ABOUT UMAR FAROOQ

At Bell, my tenure as a TV-SRE and DevOps Specialist has been marked by a commitment to service reliability and innovative cloud solutions. Our team\'s leadership in establishing GitLab-CI CI/CD pipelines has been pivotal in enhancing the software lifecycle for the video delivery system integral to the FibeTV app. My certified proficiency in GCP, complemented by my competencies in CI/CD and Kubernetes, has propelled the migration and optimization of our video packager software, ensuring an enriched viewing experience. The transition from a Quality Assurance Specialist role into system architecture underscores my evolution in addressing complex challenges. We\'ve fostered strong partnerships with vendors, utilizing Miro and JIRA to prioritize critical issues, culminating in a more robust FibeTV app. With a foundation in big data analytics and system performance monitoring, my focus remains on delivering seamless OTT services, contributing to the continuous innovation and reliability demanded by Bell\'s cutting-edge entertainment technology.

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Umar Farooq — Devops, Sre, & Cloud Developer - Bell Tv at Bell in Mississauga, ON, CA | Unifers