Umang Velani
Technical Support in IT | Remote Support | IT Services | Asset Management | IT Infrastructure Management | IT Hardware Support | Inventory Management | Troubleshooting | Outlook Configuration | HCL Notes 12 Configuration
- Role
- Technical Support Engineer at PRIMUS Global Technologies Pvt Ltd
- Location
- Nadiad, GJ, IN
- LinkedIn followers
- 500 followers
Experience
Technical Support Engineer
PRIMUS Global Technologies Pvt Ltd
Aug 2025 — Present · Ahmedabad, IN
My payroll is with Primus Global Technologies Pvt Ltd, and I am deployed at HPE (Hewlett Packard Enterprise). HPE’s client is UIDAI, and I am currently working at the client location UIDAI (Unique Identification Authority of India) State Office Ahmedabad.* Hands-on experience in Windows 10 & Windows 11 installation, configuration, and troubleshooting.* Expertise in domain joining and user account management.* Providing technical support for hardware, software, and network-related issues.* Ensuring system uptime and performance monitoring.* Delivering user support, technical guidance, and maintaining documentation for smooth operations.* HCL Notes 12 installation & Configuration.* Outlook Installation & Configuration.
Education
Dr. Jivraj Mehta Institute of Technology, Anand 082
Bachelor of Engineering - BE
2019 — 2023
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