Umang Upadhyay
Dcem @NTT DATA Business Solutions
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WORK HISTORY
Dcem @NTT DATA Business Solutions
EDUCATION
Poornima Institute of Engineering & Technology
Bachelor's degree, Electrical engineering
ABOUT UMANG UPADHYAY
Currently working as a Digital Customer Engagement Manager at NTT DATA Business Solutions. Core competencies include engagement management, performance tuning, and expertise in SAP HANA, with a focus on SAP S/4HANA Private Cloud Edition. Responsibilities encompass managing virtual customer engagement and ensuring seamless delivery of contractual services for SAP Cloud customers. At NTT DATA, I collaborated with cross-functional teams to enhance customer satisfaction through innovative solutions and service delivery. Leveraged prior experience as an SAP HANA Consultant to address complex challenges, drive results, and support organizational goals. Committed to fostering a collaborative environment and bringing diverse perspectives to optimize customer engagement strategies and outcomes.
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