Umang Tandon
Sales Leader || BFSI || Debt Management || Contact Centre Management || Ex-OFB || Ex-Policy Bazaar || 30k connections
- Role
- Head Telesales- Motor at Policybazaar.com
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Umang Tandon
Proficient and ambitious professional with 15 years of experience in Customer Care, Sales & BD Operations, Quality Control and •Running successful process operations & developing procedures, service standards for business excellence for renowned Brands.•Resourceful in ensuring high quality customer experience, elevating customer satisfaction, while adhering to SLAs & work processes and managing cost- effective operations.
Experience
Head Telesales- Motor
Dec 2012 — Present · Gurgaon, IN
General Insurance
Skills
- Vendor Management
- Service Delivery
- Business Analysis
- Performance Management
- Bpo
- Negotiation
- Pre-Sales
- Customer Relationship Management (Crm)
- Leadership
- Customer Relations
- Outsourcing
- Mis
- Employee Engagement
- Vendor Relations
- Team Management
- Telecommunications
- Call Centers
- Business Development
- Customer Service
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