Umang Sangtani
Architect of Operational Excellence | Customer Experience Trailblazer | Driving Growth and Transforming Businesses Across Industries 🚀
- Role
- Associate Vice President at Paisabazaar
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Umang Sangtani
I don’t just manage operations; I build ecosystems of excellence. With over 13 years of experience, I’ve transformed elder care, financial services, and food tech by scaling operations, driving revenue growth, and elevating customer experiences. From achieving a 97% NPS and reducing DSAT from 18% to below 3% to expanding operations from 1 to 20+ corporate accounts, I turn challenges into opportunities. My leadership is defined by data-driven decisions, operational brilliance, and empowering high-performing teams. If you’re seeking someone to drive growth, foster innovation, and deliver game-changing results — let’s build the future together.
Experience
Associate Vice President
Nov 2025 — Present
Education
Dr. A.P.J. Abdul Kalam University
Bachelor of Arts - BA
2017 — 2019
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