Umanath Shanker
Senior Director – Healthcare BPM & RCM Operations | Transition & Client Delivery Leader | Driving Efficiency, Scalability & Business Transformation through People, Process & Performance
- Role
- Senior Director of Operations at Wave Online Infoway Private Limited
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Umanath Shanker
With over 26 years of leadership experience in Healthcare BPM, Revenue Cycle Management…
Experience
Senior Director of Operations
Wave Online Infoway Private Limited
Aug 2022 — Present · Kochi, IN
Education
Gill Adarsh Boys Higher Secondary School
HSC
1992 — 1994
University of Madras
B.A.
1995 — 1998
National English School
Xth Std
1980 — 1992
Bharathidasan University
MBA
1998 — 2001
Skills
- Kaizen
- Customer Relationship Management (Crm)
- Transition Management
- Back Office Operations
- Team Management
- Business Process Improvement
- Strategic Human Resource Planning
- Management
- Project Management
- Performance Management
- Crm
- Process Engineering
- Business Analysis
- Offshoring
- Business Process Re-Engineering
- Performance Improvement
- Bpo
- Revenue Cycle
- Outsourcing
- Operations Management
- Resource Management
- Key Account Management
- Offshore Operations
- Business Development
- Pmp
- Leadership
- Business Process Outsourcing (Bpo)
- Process Improvement
- Vendor Management
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