Uma Krishnan

Director - Client Account Management

Role
Sr Director-client Account Management Walmart Global Tech at Coforge
Location
Buffalo, NY, US
LinkedIn followers
500 followers

About Uma Krishnan

Versatile, Enterprising, Management expert with 20 years of wide experience in IT Service industry with focus on Strategic relationship building. Over two decades of experience in Client Account Management, Delivery and fulfillment, Resource Management, Staffing Augmentation, Talent Management and Employee Engagements. Expert on people dynamics with commendable qualities in relationship building, creating Impactful influential partnership with stake holders/cross-functional/ business teams and groups. Experience working across HR, Sales, business services, Corporate functions and people operationsCOMPETENCIES SUMMARY:Leadership skills with Strategic thinking to drive organization wide initiatives, People operations skills, cross-functional coordination; Strategies formulation & implementation, New engagement Initiatives/ Proposals, Planning, Streamlining implementing Process/Procedure. Workforce Management, Talent Acquisition, Staff Augmemtation & Consulting Industry expertise, Client Account Management. Relationship Building, Coaching Skills; Employee Relationship; Employee Engagement, Employee Experience, Conflict resolution, Problem solving organization branding; Customer & client service focused. Building enthusiastic, energetic work atmosphere; building strong relationship across the organization, Corporate communication. 15 years of IT SERVICES experience in various domains/sectors (Hi-Tech, Banking, Retail, Manufacturing, Healthcare, Pharmaceutical Avionics, Telecom, Service, Automobile) Experience managing client Accounts and strategically building client relations. Experience in positions responsible/accountable for large scale Talent Management, Employee Engagements and Staffing augmentation Experience in building/managing result yielding teams for organizational performance. Experienced in Employee career path building, learning & development and succession planning. Experience in Organization wide initiatives for corporate strategy, organizational development, Project Management, Change Management Initiatives, providing guidance, mentorship to the individual & team/ Unit to drive them to success path. Expertise managing Global workforce and global mobility programExpertise in resolving, addressing Onsite and inhouse complex employee problem resolutions with data, investigation and intervention process. Corporate community involvement & services.

Experience

  1. Sr Director-client Account Management Walmart Global Tech

    Coforge

    Aug 2023 — Present

Education

  • Canisius University

    Human Resource Management

  • University at Buffalo School of Management, The State University of New York

    Finance and Accounting

    2014

  • SIET college(Madras University)

    Bachelor's

  • Cornell University

    Executive Leadership

    2014

  • Pondicherry University

    Post Graduation, Human Resource Management

Skills

  • Event Planning
  • Software Project Management
  • Performance Management
  • Technical Recruiting
  • Consulting
  • Vendor Management
  • Temporary Placement
  • Offshore Outsourcing
  • Recruiting
  • Software Development Life Cycle (Sdlc)
  • Offshore Resource Management
  • Management Consulting
  • Sdlc
  • Benefits Negotiation
  • Talent Acquisition
  • Requirements Analysis
  • Talent Management
  • Hris
  • Team Building
  • Management
  • Employee Relations
  • Event Management
  • Human Resources
  • Pmp
  • Executive Search
  • Resource Management
  • Contract Recruitment

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Uma Krishnan — Sr Director-client Account Management Walmart Global Tech at Coforge in Buffalo, NY, US | Unifers