Umair M.
4x Certified Salesforce Administrator | Certified Scrum Master (CSM) | 20x Superbadge |
- Role
- Salesforce Administrator at Tailored Brands, Inc.
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Umair M.
Certified Salesforce Administrator with a proven track record of turning complex business requirements into scalable, high-impact Salesforce solutions. I specialize in optimizing Salesforce systems, streamlining processes, and leveraging the full Salesforce ecosystem to drive efficiency, innovation, and measurable results.I build governance frameworks that enable seamless sales process customization, system integrations, and infrastructure optimization. Skilled in both Agile methodology, I tailor my approach to ensure smooth project execution, stakeholder alignment, and successful outcomes.I partner closely with executive leadership, business stakeholders, and end-users to deliver solutions that not only meet technical requirements but also generate real business value. By focusing on end-user adoption, process improvements, and customer touchpoints, I help organizations maximize ROI from Salesforce investments.Passionate about staying current with Salesforce releases and best practices, I am dedicated to delivering solutions that empower organizations to achieve strategic goals, optimize operations, and unlock the full potential of Salesforce.
Experience
Salesforce Administrator
May 2022 — Present · Houston, TX, US
Maintained overall org health by proactively monitoring system performance, identifying risks, and implementing preventative measures to ensure stability.•Led production support operations, triaging and resolving high-priority issues, validating fixes, and minimizing business disruption.•Utilize JIRA daily to manage full application lifecycles, from initial requirements gathering and end user story creation ton sprint planning and final deployment tracking.•Reviewed Salesforce seasonal releases, assessed impact on existing functionality, and executed configuration updates or mitigation steps as needed.•Generated savings of $115K by streamlining the Salesforce instance to eliminate unnecessary costs•Partnered with the Developer to architect a unified, single-pane-of-glass experience by collaborating with the Developer to design Lightning Web Components and REST API integrations, consolidating data from multiple external systems significantly streamlining user workflows.•Automated recurring data ingestion pipelines from external systems such as AWS S3 & Snowflake into Salesforce using Analytics Data Manager. Built and maintained data recipes and monitored synchronization jobs to ensure data accuracy and reliability.•Refined Salesforce flows and optimized existing custom objects, applications, formulas, fields, validation rules, and automated processes, which led to improved business operations.
Education
University of Houston
Bachelor of Business Administration - BBA
Sam Houston State University
Master's degree
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