Umair Riaz
Business Analyst @Alexander Maclean
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WORK HISTORY
Business Analyst @Alexander Maclean
Responsible for implementing a new LMS to replace 6 third party systems within the digital department of a £10m organization within the Training and Education Industry.Key AchievementsSuccessfully monitored risks and provided key information to senior stakeholders using the AS IS & TO BE analysis, thus getting the department funding to successfully implement a new system that reduced loading times, to increase productivity by 22%.Successfully developed and migrated the business to a new LMS platform, which increased employee and student satisfaction by 25%.Used wireframes to quickly get everyone on the same page on how we can reduce students learning time by 8% by building new video-embedded tutorial functional requirements.Migrated students to the new LMS with an improved user experience, which increased referral sales by 24%. Created new video portals which reduced training time by 2 weeks.
EDUCATION
Pitman Training Group
Project Management Programme, Project Management
ABOUT UMAIR RIAZ
A resourceful professional Business Analyst with 8+ years of strong experience in change management, performing gap Analysis, problem identification, information gathering, documenting user stories and simplified solution development within banking, government, and managed service sector.> An accomplished communicator with strong investigation, problem-solving and decision-making skills, combined with expert knowledge gained in requirements engineering, business process modelling and stakeholder management.> Hold strong IT skills with proficient use in MS Office, Visio, Jira, Confluence, Basecamp and Balsamiq Cloud.> SPECIALTIES: Business Analyst | Project Management | Data Mapping | Data Analysis | Business Process Re-Engineering | Process Improvement | Stakeholder Management | Requirements Engineering | AS-IS | TO-BE | Gap Analysis | Document Design | Workshop Facilitation | Root Cause Analysis | Process Flow Mapping | Project Scoping | Full Project Lifecycle | Target Operating Model | Business Operating Model | RAID Management | Software Development Life Cycle (SDLC)| User stories | User Acceptance Testing> HOW TO GET IN TOUCH WITH ME?Inbox me hereon LinkedIn
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