Umair Jamal
Product Manager @Arbisoft
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WORK HISTORY
Product Manager @Arbisoft
Mississauga, ON, CA
Led cross-functional teams in developing and launching products, resulting in a 6-figure reduction in annual contract renewal costs.• Achieved a client NPS of 9/10 by enhancing product design through user feedback, improving user experiences.• Designed and implemented a customized CRM and Client Portal, automating processes to enhance operational efficiency.• Established streamlined team processes and stakeholder meeting frameworks to maintain strong collaborative relationships.
EDUCATION
National University of Computer and Emerging Sciences
Bachelor of Science (BS), Computer Science
Kips School
Matric, Computer Science
ABOUT UMAIR JAMAL
Results-driven Product Manager with expertise in product development, project management, and customer relations. Proven track record of launching innovative products that meet market needs and drive profitability. Skilled at analyzing customer needs and market trends to deliver competitive solutions. Strong leader fostering collaboration to ensure successful product launches.
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