Uma Bhat

Role: VP, Content Strategy and Analysis at Clootrack
Location: Bengaluru, IN
LinkedIn followers: 500 followers

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About Uma Bhat

Highly accomplished, results-driven Business Operations, Content Strategy, and Service & …

Experience

VP, Content Strategy and Analysis
Clootrack
Aug 2017 — Present

Education

Institute of Cost Accountants of India
Intermediate, Cost Accountancy
1992 — 1995
Bangalore University
Bachelor of Commerce (B.Com.), Commerce
1991 — 1995
Karnataka State Open University
M.Com, Commerce
2000 — 2002

Skills

Budgets
Recruiting
Testing
Project Planning
Business Analysis
Project Management
Quality Assurance
Vendor Management
Management
Analysis
Process Improvement
Offshoring
Team Management
Team Building
People Management
Customer Service
Six Sigma
Operations Management
Service Delivery
Crm
Cross-Functional Team Leadership
Change Management
Business Process
Strategy
Bpo
Transition Management
Forecasting
Team Leadership
Business Process Improvement
Coaching
Finance
Leadership

Contact information

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Work email
•••••@clootrack.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Clootrack

Technology; Information and Internet · 86 employees · Founded 2017 · Claymont, Delaware, United States

Clootrack is an AI Super Agent for Voice of the Customer intelligence that turns customer feedback into measurable business outcomes using goal-specific AI agents. It helps CX, product, and growth teams move from fragmented customer signals to clear, evidence-backed action. As survey response rates decline and feedback spreads across channels, Clootrack unifies first-party and third-party customer data into a single system. It analyzes 100% of customer interactions across reviews, surveys, calls, chat, and digital feedback, without relying on surveys alone. Business outcomes delivered by Clootrack: • NPS up 14–18% • E-commerce returns down 9–18% • Churn reduced by up to 35% • Product insights delivered 3× faster • Research turnaround 14× faster • Contact-center AHT reduced by 10–15% Its patented unsupervised discovery surfaces hidden themes and experience drivers without manual tagging. A reasoning copilot explains what changed and why, while AI Decision Digest summarizes what matters, why it happened, and what to do next. Clootrack delivers 98%+ analysis accuracy, supports integrations, 55+ languages, and is trusted by 150+ global enterprises across retail, SaaS, CPG, healthcare, BFSI, consulting, and private equity. The platform has processed 100+ billion customer feedback tokens using OpenAI infrastructure for real-world Voice of the Customer workloads.

clootrack.com

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About Uma Bhat

Experience

VP, Content Strategy and Analysis

Education

Institute of Cost Accountants of India

Bangalore University

Karnataka State Open University

Skills

Find verified contacts for anyone on LinkedIn