Ulanda Friesen
Executive Administration, Operations Management @U.S. Bank
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WORK HISTORY
Executive Administration, Operations Management @U.S. Bank
Minneapolis, MN, US
As an Executive Assistant in Business Information Services (BIS) within Technology Services, I initially supported the Senior Vice President of Wealth Management Technology & the Vice President overseeing Core Processing. Over time, I transitioned into a broader role supporting the Chief Administrative Officer (CAO) of Technology & their leadership team. In this capacity, I provided high-level administrative and project coordination support across multiple technical and strategic functions, helping to streamline operations, enhance internal communications, & support key organizational initiatives.Listed below are some of my key responsibilities:• Coordinated high-level executive communications & calendar management, ensuring seamless scheduling and efficient information flow; maintained targeted distribution lists and inbox triage processes to enhance internal stakeholder engagement.• Developed dynamic presentations & visual reports for executive town halls, translating survey data (IBM Kenexa, Gallup) into clear, impactful messaging that supported employee communications & leadership branding initiatives. • Managed logistics for executive travel & expense reporting, ensuring compliance with corporate finance procedures and collaborating across departments to maintain budget transparency & operational alignment.• Built & maintained detailed organizational charts & employee reporting tools using Visio and SharePoint; supported internal communications, project tracking, & onboarding initiatives critical to team structure and marketing campaign readiness.
EDUCATION
University of St. Thomas - Opus College of Business
Master of Business Administration - MBA, Business, Management, Marketing, Digital Marketing, and Related Support Services
Minneapolis College
Certificate , Business Professional
St. Catherine University
Bachelor of Science - BS, Marketing
University of St. Thomas - Opus College of Business
Certificate , Integrated Marketing Communications
University of St. Thomas - Opus College of Business
Certificate , Digital Experience
Minneapolis College
Certificate, Administrative Professional
SKILLS
ABOUT ULANDA FRIESEN
I recently completed my MBA at the Opus College of Business at the University of St…
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