Udhaya Kumar Arumugam
Mechanical engineer at Caresoft Global
- Role
- Project Manager at Caresoft Global
- Location
- Farmington, MI, US
- LinkedIn followers
- 500 followers
About Udhaya Kumar Arumugam
Seasoned Mechanical Engineer with 15 years of progressive experience, combining deep technical expertise with a strong entrepreneurial mindset to support business development and drive client success. Adept at translating customer requirements into tailored engineering solutions, developing detailed technical proposals, and supporting both pre- and post-sales activities.Possesses a strong background in automotive engineering, with specialized expertise in Electrical and Electrification systems, including product application, system integration, and design optimization. Proven ability to engage clients effectively, deliver impactful presentations, and collaborate across functions to enhance customer satisfaction and accelerate revenue growth.
Experience
Project Manager
Jan 2023 — Present · MI, US
Delivered 100+ product demonstrations to enterprise clients, led training sessions across various automotive systems (Electrical, Electronics, powertrain), and managed 40+ customer accounts, driving a 30% increase in product adoption and maintaining strong client engagement.• Developed training materials and implemented an MS Access-based onboarding tracker, improving onboarding efficiency; facilitated customer Q&A sessions and tailored content to diverse technical audiences.• Conducted competitive benchmarking on 100+ vehicles (BEV, HEV, MHEV, PHEV, REEV), producing strategic insights to guide product innovation, support positioning, and inform executive decision-making.• Led product development initiatives aligned with customer feedback and market trends; collaborated with cross-functional teams to shape roadmaps and refine features through user-centric strategies.• Worked closely with C-suite executives on high-impact business development and strategic planning, contributing to go-to-market strategies, stakeholder reporting, and innovation alignment.• Proficient in online research, task automation, and AI tools (e.g, ChatGPT); recognized for individual contributions, team collaboration, and driving continuous improvement in processes and knowledge sharing.• Experienced in directly supporting customers by answering questions and aiding product use.• Strong communicator, able to work well with customers, teams, and management in fast-paced environments.• Detail-oriented and focused on delivering solutions that add real value to customers.• Proficient in Microsoft Office, especially Excel, for data analysis.• Proven ability to boost profitability through smart decisions, process improvements, and teamwork.• Experienced in improving development workflows, meeting business goals, and helping teams adapt to change.• Skilled at automating tasks to reduce manual effort and increase efficiency.
Education
Anna University Chennai
M.E.
2011 — 2014
St. Peter's Engg College
B.E
2006 — 2010
Sir M.ct.M Hr. Sec. School
Higher sceondary
2004 — 2006
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