Ujwal Mantri

About Ujwal Mantri

Seasoned Digital Strategy and Transformation Leader with over 25 years of progressive experience driving enterprise-wide innovation, business process transformation, and AI-powered solutions across global markets. Expert in Agentic AI, GenAI, Intelligent Automation, and digital strategy Transformation, with a proven track record of delivering measurable ROI, operational efficiency, and sustainable growth.Recognized for shaping future-ready operating models, leading large-scale global delivery teams, and advising C-suite executives on AI adoption, CX transformation, and enterprise strategy. Adept at building Centres of Excellence, forging strategic technology partnerships, and scaling innovation programs that drive business impact. Skilled in P&L leadership, Sales, practice management, process reengineering, and data-driven decision-making, with deep industry experience across Management consulting, Banking, Insurance, Healthcare, Manufacturing, and Life Sciences, Logistics, Shared services, GCC and BPO Transformation (HR, IT, Finance)Diverse Experience-Global Leadership: Partner, AVP, Director roles at Wipro, Genpact, GE, Emerson, Regal Beloit, Datson Engineering Work-P&L Oversight: Managed Sales, Practice Delivery, leading large multi-millon dollar practices. Reported YOY growth-Team Management: Led 1500+ team members, enhancing performance and business growth-Strategic Leader: Proven track record in business transformation and value delivery-Thoughtful Problem-Solver: Skilled in strategic thought leadership, and data-driven solutionsInnovative Approach: Pioneering \"Art of the Possible\" through innovation, design thinking, and digital transformation strategies. Expertise in operational excellence, Business Process Transformation, Automation, Agentic AI, GenAI, Low Code, and IntegrationsAREAS OF EXPERTISE:Design Thinker, Business Transformation & Simplification; Lean & Six Sigma; Customer Experience (CEMM); Balance Scorecard & Metrics Design; Digital, System integration, Robotic process Automation, Intelligent Automation, Agents AI, Gen AI, Voice AI, SalesforceSkills - CERTIFICATIONS/ LICENSES/ TRAINING:Design Thinking; Agentic AI, and Gen AI Sales, Business Transformation, Six Sigma Black Belt Certification; Lean Facilitator; e-TOM Business Process Framework; Driving Strategic Impact Certification, MuleSoft, Carbon Footprint

Experience

1. Global Leader & AVP Agentic Ai, Intelligent Automation & Ai Services Practice

   LTIMindtree

   Jul 2021 — Present · NY, US

   Leading the global Agentic AI, Intelligent Automation, and AI Services practice, driving enterprise-wide digital transformation initiatives and shaping the future of AI adoption across multiple industries. Responsible for P&L ownership, defining strategy, and executing large-scale AI, automation, and integration programs that transform customer experience, business operations, and shared service units. Act as a trusted advisor to C-suite leaders, guiding them through Agentic AI and Hyper Automation strategies while creating sustainable growth. Spearheading the establishment and operationalization of global Innovation & AI cent of Excellence, collaborating with startups and global technology partners to co-create enterprise solutions. Driving practice growth by leading large multi-region teams, fostering talent development, and ensuring delivery excellence while implementing next-generation automation and AI solutions-Leading global practice Sales, delivery team\'s for Agentic AI Automation practice, managing P&L, driving revenue growth to over $40M, leading 700+ FTE practice-Consistently achieved YOY growth with 100+% revenue achievement-Led partner alliance discussions with vendors including MuleSoft, Boomi, IBM, UiPath, Pega, Appian, Automation Anywhere, Voicing AI, and Kore.ai-Leading Customer Experience, Contact center transformation with Agentic AI and GenAi Solutions- Drive GTM portfolio, sales, team utilization, and other initiatives. Lead the team across centers, from hiring and retention to team growth-Guide the Delivery team, Senior Directors, Directors, Principle Program Managers, on client challenges and delivery mattersWork with AI, Agentic AI Startup\'s to expand relationships with Enterprise CustomersSkills: Agentic AI | Intelligent Automation | GenAI | Digital Transformation | CX Transformation | Global Team Leadership | Innovation & COE Development I Alliance and Partnerships

Education

• Bharati Vidyapeeth

  Diploma, Production Engineer

  1994 — 1997

• Indian Institution of Industrial Engineering (IIIE)

  Bachelor's, Industrial Engineering

  2002 — 2006

• Shree Vijay Vallabh School

  SSC, 10th Grade

  1988 — 1994

• Columbia Business School

  Executive Education, Driving Strategic Impact, Business Administration and Management, General

  2015 — 2015

Skills

• Team Management
• Lean Six Sigma
• Consulting
• Management Consulting
• New Market Penetration
• Change Management
• Outsourcing
• Process Improvement
• Data Analytics
• Product Development
• Design Thinking
• Lean in Business
• Lean Manufacturing
• Operational Excellence
• Cross-Functional Team Leadership
• Leadership
• Business Process Design
• Performance Metrics
• Digital Strategy
• Process Excellence
• Talent Management
• Kpi Dashboards
• Strategy
• International Management Experience
• Program Management
• Performance Improvement
• Business Strategy
• Continuous Improvement
• Process Engineering
• Business Analysis
• Balanced Scorecard
• Big-Picture Planning
• Six Sigma
• Business Process
• Business Process Re-Engineering
• Project Management
• Machine Learning
• Strategy Execution
• Customer Experience Management
• Management