Ujwalasai Gandham
Senior Operations Representative @Concentrix
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WORK HISTORY
Senior Operations Representative @Concentrix
Hyderabad, IN
Ensuring safe and positive online experiences by reviewing and moderating user content in line with community guidelines. Skilled in identifying policy violations, protecting brand integrity, and fostering trustworthy digital spaces.
EDUCATION
Osmania University
Master of Business Administration - MBA, Finance
Vignan vidyalayas
SSC
Sri Chaitanya College of Education
Intermediate, MPC
Osmania University
Bachelor's Degree, commerce
SKILLS
ABOUT UJWALASAI GANDHAM
I’m a detail-oriented and multilingual content specialist with over 4 years of experience in content moderation, data annotation, and digital operations. My background includes working with top organizations like Amazon and Accenture, where I reviewed and tagged multimedia content (text, video, image, audio) to ensure policy compliance, cultural sensitivity, and data quality for AI systems.I’ve worked on large-scale datasets involving sensitive and complex content, applying high judgment and precision in ambiguous situations. My expertise spans trust & safety operations, metadata tagging, content audits, and non-voice case management. I’m also experienced in collaborating with product, policy, and engineering teams to improve tooling, refine guidelines, and support large language model (LLM) training.Fluent in English, Hindi, and Telugu, I bring regional insight to global content strategy. Whether it’s improving content labeling workflows, enhancing platform safety, or contributing to AI training data, I’m passionate about building systems that are ethical, accurate, and user-conscious.
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