Ujwala Reddy Kundaram

About Ujwala Reddy Kundaram

I am a Senior ServiceNow Developer who has an experience of 12 years in designing and…

Experience

1. Devops Engineer

   Morgan Stanley

   Jul 2024 — Present · US

   Developed CI/CD pipelines using Jenkins and GitHub Actions, reducing deployment times by 38% and standardizingdelivery across development, staging, and production environments.• Provisioned 50+ services using Terraform and AWS CloudFormation on AWS (EC2, S3, RDS, VPC), eliminating over 20hours monthly of manual configuration.• Implemented Blue-Green and Canary deployments, minimizing cutover time to under 30 seconds during version rollouts,ensuring safe deployment for customer-facing applications.• Orchestrated 100+ microservices via Kubernetes (EKS) and Helm, enabling zero-downtime deployment, centralizedconfiguration, and seamless workload scaling.• Integrated Prometheus, Grafana, and AWS CloudWatch to monitor distributed services, reducing mean time to detect(MTTD) and resolve issues to an average of 12 minutes.• Enforced secure access using AWS IAM, RBAC, HashiCorp Vault, and KMS, reducing unauthorized access risks by 100%and supporting SOC 2 compliance.• Lowered cloud expenses by 22% using AWS Cost Explorer, spot instances, and right-sizing unused resources acrossdevelopment and staging environments.• Automated system tasks with Python and Bash, saving 15+ hours weekly by scripting log rotation, configuration updates,and environment validation routines.

Education

• KL University

  Bachelor of Technology - BTech, Computer Science

• University of Cincinnati

  Master's degree, Information Technology