Ujjwal Mishra

Customer Experience | AI & Digital Transformation at Espire Infolabs at Espire Infolabs

Role: Customer Experience Ai & Digital Transformation at Espire Infolabs at Espire Infolabs
Location: Jersey City, NJ, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Ujjwal Mishra

Helping organizations in Digital Transformation and Customer Experience Management. Being a technology evangelist, my expertise in designing digital experience managing projects of any complexity & scale and enabling businesses of all sizes with impactful digital experience solutions, quickly and cost-effectively.

Experience

Customer Experience Ai & Digital Transformation at Espire Infolabs
Espire Infolabs
Apr 2020 — Present · Jersey City, NJ, US

Education

Infinity Business School
Master of Business Administration (M.B.A.), Marketing
2010 — 2012
KRISHNA INSTITUTE OF ENGINEERING AND TECHNOLOGY, GHAZIABAD
Bachelor of Technology - BTech, Computer Science
2004 — 2008

Contact information

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•••••@espire.com
Personal email
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Current company

Espire Infolabs

IT Services and IT Consulting · 1.1K employees · Founded 2001 · Gurgaon, India

With over 2 decades of experience behind us, and global operations spread across 11 locations worldwide - our Agile Digital Transformation Services help brands to be resilient to market disruptions and focus on business outcomes and returns. We believe that true Digital Transformation can only be achieved with Total Experience (TX), and it is the sum of Multi-Experience (MX), User Experience (UX), Customer Experience (CX), and Employee Experience (EX). To make this possible, we adopt a cross-enterprise approach, backed by robust operations systems - leading to meaningful customer engagements, retentions and increase in new customer acquisitions for businesses. Thereby, we are the preferred partner for our customers, and we aim to become a TX leader with end-to-end services of MX, US, CX and EX. Our focus is to bring a positive impact to brand’s proﬁtability and revenue streams, with emphasis on delivering engaging digital experiences, especially when the world traverses through a new normal. With 25+ Global Technology Partnerships, Espire has been empowering businesses to drive growth and customer engagement. We have served 200+ businesses worldwide, spread across domains like Higher Education, Insurance, Banking & Finance, Energy & Utilities, Digital Communications, Logistics, Manufacturing, Healthcare, Recruitment & Staffing, Digital Marketing Agencies & ISVs, etc. As a CMMI SVC Ver 2.0 ML 5 appraised company, Espire has ensured optimisation of business processes while redefining customer experiences.

espire.com

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About Ujjwal Mishra

Experience

Customer Experience Ai & Digital Transformation at Espire Infolabs

Education

Infinity Business School

KRISHNA INSTITUTE OF ENGINEERING AND TECHNOLOGY, GHAZIABAD

Find verified contacts for anyone on LinkedIn