Ujjwala Gupta

About Ujjwala Gupta

I’ve always been obsessed with how things work—and more importantly, how to make them work better. Whether it was studying engineering at IIT Guwahati or strategy at ISB, the goal has stayed the same: finding the shortest, smartest path from a messy problem to a scalable solution.Currently, I’m at Microsoft (MBO), where I sit at the intersection of business, data, and engineering. My day-to-day is essentially a translation exercise—taking vague business \"asks\" and turning them into structured, AI-ready data products that actually help people make faster decisions.A few things I’ve done along the way:Architected Efficiency: At Birla Carbon, I built predictive tools that saved $5.3M annually and optimized a $120M+ product pipeline.Killed the \"Manual\" Work: I’m a firm believer that if a process requires a human to manually clean data for hours every Monday, it’s not a process—it’s a bug.Built Bridges: I’ve led the Rhythm of Business (RoB) for global teams, managing the needs of 200+ stakeholders while keeping the engineering sprints on track and prioritized.I’m a Six Sigma Green Belt who values clarity over complexity and truth over agreement. If you want to talk about data democratization, scaling global operations, or why spreadsheets are where good strategy goes to die, let\'s connect.

Experience

1. Data and Solution Manager

   Microsoft

   Dec 2025 — Present

   I lead the intersection of business strategy, analytics, and engineering to architect scalable data products for global Operations and Service Centers. I specialize in translating ambiguous business needs into high-impact technical roadmaps.• Strategic Orchestration: Principal bridge between Business stakeholders and Engineering/Data Science to define and deliver enterprise-level data requirements.• Agile Delivery Management: Own the end-to-end sprint prioritization and execution for the MBO organization, ensuring on-time delivery of business-critical solutions.• Data Democratization: Architecting Natural Language data dictionaries and metadata frameworks to enable intuitive \"self-serve\" analytics for business users.• Operational Efficiency: Standardizing global reporting and automating workflows to eliminate manual overhead and accelerate decision-making.

Education

• Indian Institute of Technology, Guwahati

  Bachelor of Technology - BTech, Civil Engineering

  2013 — 2017

• Indian School of Business

  Marketing and Strategy

  2019 — 2020