Ujjwal Rathore

Senior Executive @YashodaMedicity-GroupofHospitals

Ghaziabad, IN

Overall admission coordination, ensures proper filing & bed arrangements on floor for the patients getting admitted thru IPD,OPD & ER. • Coordination for the discharge process & billings.• Used to make the shiftings (internal & external) for radiology procedures & other medical procedures smoothly.• Resolves patients\' complaints and used to ensure patient satisfaction.• Comforts patients by anticipating patients\' anxieties and answering the patients\' queries.• Ensures availability of all medical records in the files of the patients.• Used to help patients in distress by responding to emergencies.• Informs the administration about any unusual sensitive incident.• Ensures that workers on duty were performing their tasks to the satisfaction of hospital administration.• To take daily rounds in IPD,OPD & ER and used to report to GM-Operations for any abnormalities.• Supervises on the entire floor & ensures least waiting time for patient & patientrelative to getting the service collecting patients feedback (IPD,OPD,ER)• Used to ensure that NPS for patient satisfaction is maintaining.

CCS (Chaudhary Charan Singh)University

Master of Business Administration - MBA

CCS (Chaudhary Charan Singh)University

Bachelor of Business Administration - BBA