Ujjal Gupta

Senior Manager CRM, Business Intelligence, QA and SAP Master Data at Kering

Role
Senior Manager Crm, Business Intelligence, Qa and SAP Master Data at Kering
Location
Wayne, NJ, US
LinkedIn followers
500 followers

About Ujjal Gupta

Leading regional support and delivery of Salesforce CRM and related Chat and CTI applications, Power BI, MicroStrategy and EDW Business Intelligence and Clienteling applications and apps. Regional Domain Lead for SAP Master Data, BI Reporting using SAP AFO and BW/data warehousing and Testing for SAP Implementation for Americas region.SAP professional with strong techno functional background in delivering projects and supporting large user groups in the areas of SAP Configure-Price-Quote, SAP Pricing, SAP Variant Configuration and Material Management, SAP Business Partners, CRM Marketing, CRM Service and Interaction Center, CRM Sales and SAP Sales and Distribution.Strong experience architecting SAP and CRM solutions. Extensive Integration experience with Marketing applications like Marketo and InContact. Trained and experienced in SAP Fiori and SAP S4 HANA.Led a team for CRM and Avon Care Center IT comprising of CRM, Egain and Avaya IVR solutions that integrate with ECC Sales and Distribution (SD). Responsible for the designing and delivering the solution architecture and technical engagement with vendors.Project management and solution design and architecture experience in the latest versions of SAP Customer Relationship Management, related areas of SAP Business Warehouse and self service and e-commerce using Web technologies. User management, solution design and architecture experience in Siebel CRMProduct Management experience in Inventory and Purchase management.Managed a team in a chemical process plant.Presented at SAP Sapphire/ASUG 2010.Specialties: Marketing, Sales, Service and Customer Interaction Center modules of Customer Relationship Management, SAP Pricing, Business Partners and Variant Configuration, SAP technologies, Project Management, Order to Cash flows.

Experience

  1. Senior Manager Crm, Business Intelligence, Qa and SAP Master Data

    Kering

    Mar 2019 — Present · New York, NY, US

Education

  • National Institute of Technology Karnataka

    Bachelor of Engieering

  • Indian Institute of Management, Calcutta

    MBA, PGDM

    1997 — 1999

Skills

  • Siebel
  • Business Intelligence
  • Sap
  • Integration
  • Sap Crm
  • Business Process
  • E-Commerce
  • Product Management
  • Management
  • Solution Architecture
  • Software Project Management
  • Sap Implementation
  • Crm
  • Sd
  • Erp
  • Sap R/3
  • Project Management
  • Sap Erp

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Ujjal Gupta — Senior Manager Crm, Business Intelligence, Qa and SAP Master Data at Kering in Wayne, NJ, US | Unifers