Rob Durham
Head of User Experience @MRI Software
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WORK HISTORY
Head of User Experience @MRI Software
Worcestershire, GB
EDUCATION
Institute of leadership and management
Level 3
Exeter College of Art & Design
BA(Hons), Industrial Design
Worcester Technical College
Art Foundation, Industrial and Product Design
ABOUT ROB DURHAM
UI/UX and marketing creative with excellent user focused design skills. It\'d love to work in the charity sector, after working in the social housing and homelessness arena for many years,My current core responsibilities are:Being a design evangelist. Advocating the value of design thinking across the companyMentoring UI/UX designers, in their work and personal developmentBe able to apply design thinking to product designCo-ordinating with product teams and other stakeholders to understand high-level objectives and collaborate with engineering teams to translate them into engaging user experiencesRapidly translate concepts into user flows, wireframes, mock-ups and prototypes that lead to intuitive user experiences for new productsIdentify design problems and devise elegant solutionsMake strategic design and user-experience decisions related to core, and new, functions and features.Take a user-centred design approach and rapidly test and iterate your designs.Collaborate with other team members and stakeholders.Ask smart questions, take risks and champion new ideas.Creating mock-ups / wireframes / prototypes / sketches to test viability with users and product ownersProducing user flows, customer journeys and Define interaction models, user task flows, customer journeys, use case scenarios and UI (user interface) specificationsParticipating in workshop sessions with customers and internal groups to understand user needsMaintaining a high bar of design qualityConsider existing applications and evaluating their UX (user experience) effectivenessConsider the human-computer interaction (HCI) element of a designCommunicating scenarios (by use of personas), end-to-end experiences, interaction models, and screen designs to other people working on a productDeveloping and maintaining our internal \'atomic\' design resourcesSupport the marketing department by producing imagery, infographics and documents for both digital and print distributionMaintaining a high bar of user experience and design qualityEmpathise and be a champion for the end userI have worked within multiple design agencies and product departments of multinational organisations.Previous experience includes creative agency and in-house roles and specialist UI/UX implementation within both the C4ISR and C2 fields - Spectrum, Situational Awareness systems and their interfaces. An in-depth knowledge across media design applications and Defence/IT systems implementation and support. I simplify complex systems for front-line users.
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