Ugendar Reddy Yatham
Sr Technical Service Manager @SAP
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WORK HISTORY
Sr Technical Service Manager @SAP
Houston, TX, US
Serve as the primary technical advisor and escalation point for large, strategic customers — particularly in SAP Enterprise Cloud Service deliverySupport customer transformation programs, including RISE with SAP, guiding service planning and execution.Own and govern the customer’s SAP landscape architecture, including multi-tier, hybrid, and cloud-native deployments (S/4HANA, BTP, etc.)Lead and support S/4HANA upgrades, SAP system conversions, and cloud migration initiatives across hyperscalers (AWS, Azure, GCP)Design and oversee Disaster Recovery (DR) strategies, ensuring business continuity, RTO/RPO alignment, and compliance with SAP and industry standards.Enable and optimize SAP BTP SaaS solutions (e.g, SAP Build, Integration Suite, Event Mesh, DataSphere) by advising on architecture, security, and operations.Drive operational governance with regular technical review meetings, status reporting, and roadmap alignment.Collaborate with internal SAP teams (e.g, Cloud Ops, Product Support, Architecture, Security) to ensure smooth incident and change management.Advise on security, compliance, backup, monitoring, and platform optimization within SAP-managed cloud environments.
EDUCATION
Osmania University
Master of Business Administration (M.B.A.)
Osmania University
Bachelor’s Degree
ABOUT UGENDAR REDDY YATHAM
Experienced software professional in SAP HANA/NW BASIS technologies with hands on experience on SAP S/4HANA Conversion along with Cloud Migrations, being a cloud certified Solution Architect have solutioned/deployed end-to-end Cloud Migration on Hyperscaler\'s like Azure/AWS/GCP. Also having an expertise skill set in handling the solution manager; FIORI,ECC; BW; PO,CRM,SCM-APO and BOBJ systems. Extensive knowledge in SAP Migrations, Upgrades and Implementations, In addition HANA DB systems DR management and its replication setup at DB level. Proven results on execution of projects and go-live, including overcoming obstacles. Ability to manage Dedicated/shared team(24/7 operations) Good experience on SAP security administration Knowledge on administrating Non-SAP systems like Vertex, ADS,HCI and IBP. Also Expertise in Vertex Upgrades from Release 6.0 to 8.0 migration.
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