Shashank Udupa

About Shashank Udupa

With over eight years of experience in risk management, fraud investigations, and social media management, I am a seasoned Senior Risk Investigator at Amazon, one of the world\'s leading e-commerce and technology companies. I am passionate about developing and executing effective risk mitigation strategies, ensuring compliance with industry standards and regulatory requirements, and protecting the company and its customers from fraud and abuse.As a Senior Risk Investigator, I collaborate with cross-functional teams to conduct risk assessments, monitor and report on significant risks and issues, and oversee and implement controls to enable better risk and compliance outcomes. I also leverage my analytical skills and data analytics tools to perform deep dive analysis, identify trends and patterns, and provide actionable insights and recommendations. In my previous roles, I have successfully reduced overall risk exposure by 15%, reduced contact rate by 37%, and driven future strategic planning through key performance indicators.

Experience

1. Risk Specialist

   Amazon

   Jan 2025 — Present · Bengaluru, IN

   Led complex investigations within Amazon\'s Bad Actor Disincentives program, focusing on identifying and restricting illegal inventory and bad actor working capital movements• Utilized SQL queries and advanced Excel analytics to identify patterns of abuse and present data-driven recommendations to stakeholders, resulting in improved detection rates by 25%• Managed high-judgment escalations related to account enforcement decisions, ensuring accurate communication of SCRAM decisions to key stakeholders• Collaborated with cross-functional teams to implement supply chain risk monitoring protocols, resulting in improved bad actor detection rates• Created detailed investigation summaries for business owners, incorporating data analysis and risk assessment findings to support enforcement decisions• Developed and implemented process improvements in supply chain verification procedures, leading to a 30% increase in operational efficiency• Partnered with upstream teams to identify and resolve process gaps in bad actor detection systems, resulting in enhanced risk monitoring capabilities

Education

• PES Institute of Technology and Management, Shivamogga

  Bachelor's Degree, Electrical and Electronics Engineering

  2009 — 2013

Skills

• Content Writing
• C
• Programming
• Unix Shell Scripting
• Java Enterprise Edition
• Visual Basic
• Manual Testing
• Microsoft Office
• C++
• SEO
• Clearcase
• Android
• Mysql
• Jdbc
• Sql
• Linux
• Eclipse
• Software Design
• Software Engineering
• Jsp
• J2ee Application Development
• Java
• Data Structures
• Shell Scripting
• Object Oriented Design
• Perl
• Core Java
• Testing
• Unix