Uditanshu
ITIL ® v4 | GenAI | Citrix VDI | Virtualization | Workspace & Application Delivery | EUC Expert || Ex-TechM || Ex- NTT
- Role
- Senior Operations Engineer Ii at Providence India
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Uditanshu
Tech enthusiast with Six plus years of dedicated experience in IT/ITES industry…
Experience
Senior Operations Engineer Ii
Oct 2025 — Present · Hyderabad, IN
Administer and maintain both physical and virtual server infrastructures, delivering consistent uptime and system reliability. • Perform regular patch management for virtual machines through WSUS and Microsoft SCCM, ensuring compliance and security. • Experience with Active Directory & Azure AD (User ID creation/deletion, creating OU, group policy, MFA, conditional policies, password unlock/reset, etc.).• Handle and optimize the team queue to ensure tickets are distributed and resolved promptly. Publish learning articles and best practice documents to enhance team knowledge and drive service quality.
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