Udit Mundra
Team Lead – NOC & Cloud Network Operations at Ericsson Noida || NOC Operations || Ericson’s Young Talent Forum 2024 || SaaS || 2G 3G 4G 5G || ITIL Certified
- Role
- Operations Team Lead at Ericsson
- Location
- Jaipur, IN
- LinkedIn followers
- 500 followers
About Udit Mundra
Telecommunications and IT operations professional with 4+ years of experience, currently…
Experience
Operations Team Lead
Aug 2023 — Present
Leading operations with focus on incident, change, and problem management.Strong technical expertise in Linux servers, cloud monitoring, and tools like BMC Remedy (ITSM), JIRA, Service Now, Citrix, UIM, ENM, Zenoss, Grafana.Experienced in stakeholder governance, weekly operational reviews, and transition activities for new nodes/tenants.Proactive in process improvement, SLA tracking, and security compliance.Proven leadership: mentoring and onboarding new members, streamlining work orders, and improving MTTF.
Education
Maheshwari Public School, Ajmer
Secondary
SKIT Jaipur
Bachelor of Technology - BTech
2015 — 2019
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